Privacy Policy
Last updated: March 4, 2026
Summary: We do not collect, store, or sell your personal data. We only process the information necessary to generate replies to comments.
1. Introduction
EngageAI ("we", "our", or "extension") values your privacy. This policy describes how we handle information when you use our Chrome extension.
2. Information We Process
To generate smart replies, we temporarily process:
- Comment text: The content of the comment you want to generate a reply to
- Video title: To contextualize the reply
- Registration email: For authentication and account management
Important: This information is processed in real time and is NOT stored on our servers after the reply is generated.
3. Information We Do NOT Collect
- Browsing history
- Data from other websites
- Personal information beyond your email
- Content of your videos
- Subscriber list or channel metrics
- Tracking cookies
4. How We Use Information
Processed information is used exclusively to:
- Generate personalized replies using artificial intelligence (GPT)
- Authenticate your account and manage your subscription
- Track credit usage for your plan
5. Data Sharing
Your data is shared only with:
- OpenAI: For AI processing that generates replies (subject to OpenAI's privacy policy)
- Stripe: For payment processing (only if you subscribe to a paid plan)
- Supabase: For secure authentication of your account
We never sell, rent, or share your data with third parties for marketing purposes.
6. Security
We use industry-standard security measures:
- Encrypted connections (HTTPS/TLS)
- Secure token-based authentication
- Protected cloud servers
7. Your Rights (GDPR / CCPA)
In compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have the right to:
- Access your personal data
- Correct incomplete or outdated data
- Request deletion of your data
- Revoke consent at any time
- Data portability
To exercise any of these rights, contact us at: support@engageai.com.br
8. Data Retention
- Comments and replies: Not retained (processed in real time)
- Account data: Kept while your account is active
- Payment history: Kept as required by law
9. Minors
Our extension is not intended for users under 18 years of age. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via the registered email or through a notice in the extension.
11. Contact
For privacy questions or to exercise your rights:
- Email: support@engageai.com.br
- Responsible: Guilherme Rafael Koch